Shipping policy

Last updated: 23 October 2026

Delivery options and prices

The delivery options, prices and estimated delivery times for your address are shown at checkout, before you pay.

Tracking

When we ship your order, we email you the tracking details as soon as the carrier provides them.

Damaged parcels

Check the parcel when it arrives. If it is damaged, take photos and email us at support@ineonplay.com with your order number as soon as you can.

Lost or late parcels

If your parcel has not arrived within the delivery time shown at checkout, email us. We are responsible for the saber until it is delivered to you.

Returns

How to return a saber is explained in our Refund policy.