Shipping policy
Last updated: 23 October 2026
Delivery options and prices
The delivery options, prices and estimated delivery times for your address are shown at checkout, before you pay.
Tracking
When we ship your order, we email you the tracking details as soon as the carrier provides them.
Damaged parcels
Check the parcel when it arrives. If it is damaged, take photos and email us at support@ineonplay.com with your order number as soon as you can.
Lost or late parcels
If your parcel has not arrived within the delivery time shown at checkout, email us. We are responsible for the saber until it is delivered to you.
Returns
How to return a saber is explained in our Refund policy.